Product support
For login, account activation, connected platforms, uploads, scheduling, and publishing errors.
Email supportLucernel support
Help with accounts and publishing
Contact the right team for product support, integration issues, or a privacy request.
Privacy requests
For access, correction, deletion, or questions about personal data handled by Lucernel Studio.
Email privacyInclude useful details
Describe the page or action that failed, the connected platform, the approximate time, and the email address used for Lucernel Studio. Do not send passwords, access tokens, or private keys.
Disconnect a social account
Remove the integration from the Lucernel Studio dashboard. You can also revoke Lucernel Studio from the connected platform's authorized applications settings.
Delete a Lucernel Studio account
Send the request from the email address associated with the account to [email protected]. Identity verification may be required before deletion.
Policies
Review the Privacy Policy and Terms of Service for the service.